Our guarantee

Fair Trade Tourism (FTT) operates the world’s first and still only Fair Trade Tourism certification programme. 

The programme has been operating since 2003, and in December 2010 it became the first tourism certification programme in Africa to be recognised by the Global Sustainable Tourism Council (GSTC).

Tourism businesses that adhere to the FTT standard use the FTT label as a way of signifying their commitment to fair and responsible tourism. This includes fair wages and working conditions, fair purchasing and operations, equitable distribution of benefits and respect for human rights, culture and the environment.

Overview of the audit process

The FTT audit process complies with international best practice, as set out by the GSTC.

Tourism businesses that want to get certified by FTT apply for an on-site audit by a professional audit company (FLO-Cert) appointed by FTT to audit against the FTT standard. During the on-site audit, FLO-Cert auditors will verify compliance with a number of criteria relating to Business Practices and HR, Community Resources, Cultural Heritage and Environmental Practices. 

Once all mandatory areas of compliance have been met (within the required timeframe), FTT certification will be awarded.

FTT-certified tourism businesses are required to report online annually, including the uploading of a number of supporting documents. An on-site audit occurs every three years.

Give us your feedback

If you visited a FTT-certified business recently, we welcome your feedback.

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